Front Office Agent

Motel One Amsterdam-Waterlooplein • Amsterdam

Your benefits at Motel One Amsterdam-Waterlooplein. This is what our team says:

  • Located in the heart of Amsterdam at the lively Waterlooplein. Easy to reach by public transport and after work lots of options to go to!
  • Work in a company with a lot of different cultures, languages and experiences from all around the globe.
  • Book your next city trip in one of the other Motel Ones for an attractive staff rate. Berlin, London, Barcelona or Paris are waiting for you to visit!
  • Motel One gives opportunities for trainings, education to grow in new positions and to learn with your colleagues at the Motel One Campus in Germany!
  • Fun experiences with your colleagues, a summer and winter party, We are of course always open for new ideas to enjoy time with each other!
  • Here you can find out more about the workplace
Your benefits at Motel One Amsterdam-Waterlooplein. This is what our team says:
  • Full-time

Valkenburgerstraat 72, 1011 LZ Amsterdam

from today

Your duties

The focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to saying a genuine farewell on departure. Your duties will also include the following:

  • Looking after our guests, including check-in and check-out
  • Reviewing and processing bookings, overbookings and options
  • Invoicing, including managing payments, as well as cash transactions and cashing up
  • Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails)
  • Gaining interdepartmental insights into new areas of activity by working in our multicultural teams


Your profile

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills along with a passion for the hotel industry
  • Be open and communicative and have a solid command of English
  • Be a team player and willing to provide assistance across departments – we achieve our results together


Attractive benefits await you at Motel One

Earn up to 25% more

Guest satisfaction pays off! The entire Motel One team benefits from earning up to 25% of their gross salary through our bonus programme. The bonus will be paid out 4 times a year.

Develop personally and professionally

We prepare you for your tasks at Motel One with an extensive induction. Through additional annual training at our One University and coaching sessions, you will develop personally and professionally.

Celebrate together

Whether it’s a summer party, Christmas party or our annual international football tournament – we celebrate successes together with our team.

Staff discounts

Benefit from attractive staff rates in all of our hotels as well as from exclusive partner discounts (e.g. corporate benefits).

Make a career internationally

Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings. Shape your career path with us!

About Motel One
Our heart beats turquoise

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Insights into the world of Motel One
More than just a hotel - Motel One
More than just a hotel - Motel One

Message from the team

Team Motel One Amsterdam-Waterlooplein
Team Motel One Amsterdam-Waterlooplein

„If you like to develop in more than #one department you will be able to work with all department as we feel as an #OneFamily in Motel One Amsterdam Waterlooplein! We feel more than happy to welcome you with a big smile :) .“

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