Front Office Agent

Motel One Rotterdam Hoogstraat • Rotterdam

Benefits at Motel One Rotterdam-Hoogstraat. This is what our team say:

  • Experience an hotel pre-opening and work for Motel One  who won 4 times the award for Leading Employer Deutschland!
  • The hotel is located in the middle of the shopping area of ​​Rotterdam First the Job and then Shop
  • The first hotel with a rooftop skylounge bar! Working with a beautiful view of the Markthal, Laurenschurch and the city of Rotterdam. The #OneSky is the Limit!
  • The hotel is only 3 minutes walking distance from the metro and train station Blaak (Markthal)
  • Twice a year Summer party and Winter party with the entire hotel team!
  • Motel One Rotterdam takes your development very seriously and provides extensive trainings at our head office in Munich.
  • Stay for a very attractive rate in another Motel One all over the world!
  • Here you can find out more about the workplace (Link:
Benefits at Motel One Rotterdam-Hoogstraat. This is what our team say:
  • Full-time

Hoogstraat 177, 3011 PM Rotterdam

from today

Your duties

The focus of this role is on the professional care of our hotel guests – from a warm welcome at check-in to saying a genuine farewell on departure. Your duties will also include the following:

  • Looking after our guests, including check-in and check-out
  • Reviewing and processing bookings, overbookings and options
  • Invoicing, including managing payments, as well as cash transactions and cashing up
  • Organisational and administrative tasks in both our front and back office (e.g. managing no-shows, answering emails)
  • Gaining interdepartmental insights into new areas of activity by working in our multicultural teams

Your profile

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills along with a passion for the hotel industry
  • Be open and communicative and have a solid command of English
  • Be a team player and willing to provide assistance across departments – we achieve our results together

Attractive benefits await you at Motel One

Incentive program

Guest satisfaction pays off! All Motel One employees can improve their salaries through our bonus program. The better the guests rate their stay, the higher the bonus!

Develop personally and professionally

We prepare you for your tasks at Motel One with an extensive induction. Through additional annual training at our One University and coaching sessions, you will develop personally and professionally.

Celebrate together

Whether it’s a summer party, Christmas party or our annual international football tournament – we celebrate successes together with our team.

Staff discounts

Benefit from attractive staff rates in all of our hotels as well as from exclusive partner discounts (e.g. corporate benefits).

Make a career internationally

Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings. Shape your career path with us!

Cost of living relief bonus

Prices are continuously rising due to inflation. Therefore, Motel One has decided to pay the entire team a bonus of 3000€ (gross) on top of their salary this year. New employees receive the bonus proportionally.

About Motel One
Our heart beats turquoise

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

K. Dijkstra
K. Dijkstra
Hotel Manager Motel One Rotterdam-Hoogstraat

“At Motel One we like to work with a dynamic and talented team with a lot of positive energy that brings the team together! We believe in One Team spirit, we breath hospitality so we give each guest a  Welcome Home  experience!”

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