Reservations Agent

Motel One Amsterdam • Amsterdam

Benefits at Motel One Amsterdam. This is what our team say:

  • The hotel is only a 6 minute metro ride away from the city center.
  • Mix and match your uniform with our unique Motel One Fashion collection.
  • Motel One provides laundry service for your uniform, which means you don’t have to do this at home!
  • Book your next city trip in one of the other Motel Ones for an attractive staff rate.
  • Motel One Amsterdam takes your development serious and provides many trainings.
  • A Summer and a Winter party: 2 days a year where the whole team can be together outside of the job.
  • Here you can find out more about the workplace
Benefits at Motel One Amsterdam. This is what our team say:
  • Full-time

Europaboulevard 23, 1079 RM Amsterdam

from today

Your duties

As a friendly voice on the phone or amicable contact by email, you will provide our guests with excellent service, starting with the booking process. Your duties will also include:

  • Reviewing and processing bookings, overbookings and options
  • Maintaining Sihot and our electronic booking systems
  • Generating and verifying invoices (debtors and creditors) in line with our pricing policy
  • Handling deposits and monitoring timely incoming payments
  • Assisting both the Sales and Front Office teams at busy times


Your profile

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open, communicative and have excellent manners, as well as a solid command of (written and spoken) English
  • Be a team player and willing to provide assistance across departments – we achieve our results together


Attractive benefits await you at Motel One

Earn up to 25% more

Guest satisfaction pays off! The entire Motel One team benefits from earning up to 25% of their gross salary through our bonus programme. The bonus will be paid out 4 times a year.

Develop personally and professionally

We prepare you for your tasks at Motel One with an extensive induction. Through additional annual training at our One University and coaching sessions, you will develop personally and professionally.

Celebrate together

Whether it’s a summer party, Christmas party or our annual international football tournament – we celebrate successes together with our team.

Staff discounts

Benefit from attractive staff rates in all of our hotels as well as from exclusive partner discounts (e.g. corporate benefits).

Make a career internationally

Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings. Shape your career path with us!

About Motel One
Our heart beats turquoise

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Insights into the world of Motel One
More than just a hotel - Motel One
More than just a hotel - Motel One

Message from the team

Team Motel One Amsterdam
Team Motel One Amsterdam

„Our Team is a melting pot of different cultures. Every single day we help each other. We are beyond excited to learn from YOU!“

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