Reservations Supervisor

Motel One Brussels • nationwide call

Your benefits at Motel One Brussels. This is what our team says:

  • Ready to get on board of Belgium’s largest hotel centrally located in the heart of Europe?
  • Did you know that our super dynamic team consists out of 22 nationalities and that we are learning from each other on a daily basis ?
  • Yes working hard is in our DNA as well as partying hard and celebrating success and quality score incentives!
  • On top of your salary we are offering meal checks, eco-checks, local and international trainings and seen our big structure constant opportunities to grow and to develop your career!
  • Want to exercise your French language skills, or Dutch skills or even your Germans skills ? It’s all possible as Belgium is one of the countries with 3 official spoken languages !
  • Here you can find out more about the workplace
Your benefits at Motel One Brussels. This is what our team says:
  • Full-time

Rue Royale 120, 1000 Bruxelles

from today

Your duties

Together with your team, you will provide our guests with excellent service, starting with the booking process. As well as coordinating and managing your team, you will also be responsible for:

  • Taking and processing bookings, as well as reviewing bookings, overbookings and options
  • Producing duty rosters and holiday schedules
  • Conducting internal coaching and cross-training, as well as organising development training courses for Bookings staff
  • Monitoring forecasts and checking budget projections
  • Assisting both the Sales and Front Office teams at busy times



Salary information

Your profile

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

  • Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering/customer call centre industry or be looking for a change of career
  • Enjoy developing employees – and ideally have some management experience
  • Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
  • Be open,communicative and have excellent manners, as well as a solid command of (written and spoken) English
  • Be a team player and willing to provide assistance across departments – we achieve our results together


Attractive benefits await you at Motel One

Earn up to 25% more

Guest satisfaction pays off! The entire Motel One team benefits from earning up to 25% of their gross salary through our bonus programme. The bonus will be paid out 4 times a year.

Develop personally and professionally

We prepare you for your tasks at Motel One with an extensive induction. Through additional annual training at our One University and coaching sessions, you will develop personally and professionally.

Celebrate together

Whether it’s a summer party, Christmas party or our annual international football tournament – we celebrate successes together with our team.

Staff discounts

Benefit from attractive staff rates in all of our hotels as well as from exclusive partner discounts (e.g. corporate benefits).

Make a career internationally

Discover a variety of career opportunities in our hotels nationally and internationally, or join one of our numerous new openings. Shape your career path with us!

About Motel One
Our heart beats turquoise

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 80 hotels in 12 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Insights into the world of Motel One
More than just a hotel - Motel One
More than just a hotel - Motel One

Message from the team

O. Dedeurwaerder
O. Dedeurwaerder
Hotel Manager Motel One Brussels

„Team Brussels thinks, acts, delivers and achieves as ONE!“

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